Crisis Supports

Do you need urgent assistance?

If you need urgent assistance, we encourage you to seek support through the following phone services or heir related websites:

Need help now?

If you are in an emergency, or at immediate risk of harm to yourself or others, please contact emergency services (Police, Fire and Ambulance) on 000 or go to your nearest hospital emergency department.

Mental Health services

Mental Health and Addiction Services
Maroochydore – 07 5459 6900
After hours – 1300 64 22 55
Lifeline Crisis Number – 13 11 14
Suicide Call Back Service – 1300 659 467

Talk Suicide (over 15 years) – 1800 008 255
Beyond Blue – 1300 224 636
Beyond Blue Coronavirus Mental Wellbeing Support Service – 1800 512 348
SANE Mental Health Information – 1800 187 263

Other phone services available

Youth and Family matters

Ages 5-25
Kids Helpline – 1800 551 800
Headspace – 1800 650 890
Griefline – 1300 845 745
PANDA – 1300 726 306

ParentLine – 1300 301 300
Mens Line – 1300 789 978
Sexual Assault Helpline – 1800 010 120

Domestic Violence
Women’s DV Connect – 1800 811 811
Men’s DSV Connect – 1800 737 732

Salvation Army – 1300 371 288
Pets RSPCA – 1300 264 625
Open Arms – Veterans & Families Counselling – 1800 011 046

Disability assistance

National Disability Insurance Scheme – 1800 800 110
Carers’ Gateway – 1800 422 737

Queensland Community Support Scheme – 1800 600 300
WorkSafe Qld – 1300 362 128

Health hotlines

13 HEALTH – 13 43 25 84
Health Direct – 1800 022 222
Pregnancy, Birth and Baby helpline – 1800 882 436

Community Recovery Hotline – 1800 173 349
National Covid Hotline – 1800 020 080

LGBTIQ supports

QLife – 1800 184 527

Diverse Voices – 1800 184 527

Legal services

Legal Aid Queensland – 1300 65 11 88
Indigenous Legal Hotline – 1300 650 143

Indigenous Family Violence Legal Services – 1800 887 700

Department of Human Services

Crisis Payment (help in an emergency) – 13 28 50
Medicare Australia (Aboriginal And Torres Strait Islander Access Line) – 1800 556 955
Indigenous Call Centre (Social worker) – 1800 136 380
ABSTUDY – 1800 132 317
BasicsCard (Balance enquiry) – 1800 057 111

BasicsCard (Income management and enquiry) – 1800 132 594
Carers Payment and Allowance – 13 27 17
Centrelink Debts and repayments – 1800 076 072
Centrelink Employment services – 13 28 50
Complaints and Feedback – 1800 132 468
Families (Child Care, Partner Pay, Family Tax Benefit) – 13 61 50

Addiction support services

Alcohol and Other Drug Information – 1800 177 833
Quitline – 13 18 48
Clean Needle Helpline – 1800 633 353

Family Drug Support – 1300 368 186
Gambling Help Line – 1800 858 858
Family Drug Support line – 1300 368 186

Elders supports

National Dementia Hotline – 1800 100 500
My Aged Care – 1800 200 422

Elder Abuse Prevention Unit and Hotline – 1300 651 192

Housing and transport assistance

Residential Tenancies Authority – 1300 366 311
Homeless Hotline – 1800 474 753
Tenants Qld Advice Service – 1300 744 263

State Emergency Service – 132 500
Queensland Department of Transport and Main Roads –
13 74 68